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Resources

There’s a lot to know when it comes to your health care, coverage and benefits. So, we created a library of the most useful resources, documents and answered questions for you to have, if and when you need them.

Couple hugging

Resources

There’s a lot to know when it comes to your health care, coverage and benefits. So, we created a library of the most useful resources, documents and answered questions for you to have, if and when you need them.

Frequently Used Documents

These are the most frequently used resources and documents that might be helpful to you. Download what you need now or check back for something you might need later.

PPO Plan Benefits Summary

See the benefits, costs and services that are covered with this plan.

Healthy Maternity Flyer

See the support you can expect from us when you’re expecting.

Understanding Your Claims Summary

Your Explanation of Benefits has a lot of information. Here’s what it all means.

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Check out our video library

Our support videos can help you understand and get the most out of your health plan.

EXPLANATION OF BENEFITS

Need help reading your claim summary?

When you get care from a doctor or other health care provider, they send us a bill called a claim. Your claim summary helps you see what the provider billed, what we paid, and what your share of the cost is. Need help reading your claim summary? We've put together a video to walk through it with you, step by step.

LEARN MORE

Frequently Asked Questions

We’ve answered some of the most commonly asked questions. If you’re still unsure about something or need more information, don’t hesitate to contact us.

Need help? We’re here for you.

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Your Service Team

Member Care Team

(423)123-4567

8:00a.m. – 8:00p.m. EST (Mon – Fri)

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Your Health Advocate

Health Advocate Name

(423)123-4567

Health_Advocate_Name@bcbst.com

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Your Benefits Office

Benefits Office

(423)123-4567

Benefits Office