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New to Blue

Welcome to BlueCross BlueShield of Tennessee. Whether you’re new to health insurance or new to Blue, we’ll give you an overview of the most important things to know about your health plan and everything we offer.

Dad and daughter playing

New to Blue

Welcome to BlueCross BlueShield of Tennessee. Whether you’re new to health insurance or new to Blue, we’ll give you an overview of the most important things to know about your health plan and everything we offer.

Know your health care, inside and out

Health insurance can be a little intimidating, especially if you’re just getting started. We know there’s a lot of information, but we’re here to help break it down so you can feel confident about every single health-related decision, no matter how big or small.

Beyond great health insurance, we offer a variety of trusted programs, tools and resources to support you at every stage of your life and health needs. We’ll even stay with you every step of the way, from choosing your plan to managing your care and everything in between.

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The Basics

How does health insurance work?

Health insurance not only helps protect you from high, unexpected medical expenses, but it also covers the costs of routine preventive care, like yearly checkups. You’ll pay a premium each month and your insurance will help cover your expenses when you need medical services. This lowers what you pay out of pocket when getting the care you need.

Learn the Basics
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Parts of a Health Plan

Your health plan is made up of three main parts: benefits, networks and costs. We’ll help you understand what they are and how they affect your care.

Get to know your health plans
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Understanding Networks

A network is the group of doctors, hospitals and other providers available to you at a special rate. So, when you stay within your network, you’ll pay less for your care.

Get to know your networks
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Health Benefits

Your health benefits are the specific care and services covered in your plan. Not all plans offer the same benefits, so it’s important to compare your options before choosing your plan.

Get to know your benefits
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BlueAccess

Everything you need at your fingertips

BlueAccess makes it easier to understand your coverage and manage your care with a detailed overview of your benefits, claims, costs and more. So, you’ll always have access to everything you need, whenever you need it.

  • Verify your benefits
  • Check the status of your claims
  • Get replacement ID cards
  • View forms online
Log in/Register
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Always have your ID card on hand
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Review your claims, balances and spending accounts
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Access helpful tools and personalized programs

Need help? We’re here for you.

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Your Service Team

Member Care Team

(423)123-4567

8:00a.m. – 8:00p.m. EST (Mon – Fri)

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Your Health Advocate

Health Advocate Name

(423)123-4567

Health_Advocate_Name@bcbst.com

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Your Benefits Office

Benefits Office

(423)123-4567

Benefits Office