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Welcome, City of Chattanooga Members

We’ve been a part of the Chattanooga community for years as the trusted insurer for employees, families and individuals. You can expect to receive excellent coverage and access to great benefits, so you always feel supported.

Downtown Chattanooga landscape

Welcome, City of Chattanooga Members

We’ve been a part of the Chattanooga community for years as the trusted insurer for employees, families and individuals. You can expect to receive excellent coverage and access to great benefits, so you always feel supported.

About City of Chattanooga's Plans

Regardless of your health plan, you’ll have access to excellent care. We work with a selection of doctors, hospitals and specialists available to you at a discounted cost. It’s what we call your provider network. You’ll find your network listed on the front of your Member ID card.

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Medical

PPO PLAN

Our PPO (Preferred Provider Organization) Plan has a higher monthly premium, but a lower deductible. Which means, you will pay more each month, but less in co-pay costs for your doctor visits.

SELF-DIRECTED HEALTH PLAN

Our Self-Directed Health Plan has a higher deductible, but a lower monthly premium. Which means, the less health care you need, the less you will pay in the long run.

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Vision

VISION PLAN

Our Vision Plan offers low monthly premiums, annual eye exams and savings on frames and lenses, because healthy eyes mean a healthier you.

see plans & benefits information

LOG IN TO BLUEACCESS TO STAY INFORMED

There's a lot to know about your health, our tools can help

Find a Doctor

We’ll help you choose and connect to the right doctors you need.

Search doctors

Price a Medication

Know how much your medications cost before you order them.

View prices

Health Cost Estimator

Understand the costs, so we can help plan for your care.

View costs

Review Your Health Care Expenses

Expenses can add up, we’ll help break them down.

View expenses

FREQUENTLY USED DOCUMENTS

Information you might need, all in one place

PPO Plan Benefits Summary

Healthy Maternity Flyer

24/7 Nurseline Program

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BlueAccess

Everything you need at your fingertips

BlueAccess makes it easier to understand your coverage and manage your care with a detailed overview of your benefits, claims, costs and more. So, you’ll always have access to everything you need, whenever you need it.

  • Verify your benefits
  • Check the status of your claims
  • Get replacement ID cards
  • View forms online
Log in/Register
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Always have your ID card on hand
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Review your claims, balances and spending accounts
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Access helpful tools and personalized programs

New to Blue?

We offer more than just excellent health care options. We also have a variety of programs, tools and resources available to you. And we’re here to support you every step of the way, so you can feel confident when choosing your plan, managing your care and everything in between.

Get to know Blue
3.5 Million members
29,000+ health care providers statewide
More than 70 YEARS of expertise
11,000 employer groups served

Need help? We’re here for you.

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Your Service Team

Member Care Team

(800) 539-0688

8:00a.m. – 8:00p.m. EST (Mon – Fri)

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Your Health Advocate

Jean Armour

(423) 535-3109

thelma_armour@bcbst.com

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Your Benefits Office

City Benefits Office

(423) 643-7220

ebc.ubabenefits.com/chattanoooga